Market research in South Africa

South Africa’s economy has been slowly recovering from the impact of the COVID-19 pandemic and has grown and reached 1.9 % in 2022. Another good news is that in the first half of 2022, employment growth has increased. Find out now how your business can profite from conducting market research in South Africa.

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About South Africa

South Africa is located at the southern tip of the African continent and it has a little, sub-Atlantic archipelago of the Prince Edwards Islands. The country has a mixed economy which means that there is private freedom, centralized economic planning, and government regulation. In addition, South Africa is known for its varied topography, breathtaking natural beauty, and cultural diversity which makes it an ideal destination for travelers. The country’s population has increased in 2022 to become approximately 60.6 million inhabitants.

Furthermore, the population is heterogeneous since they consist of black and white Africans and as a result, the citizens speak several languages that are based on their region and descendants. Those languages are Afrikaans, English, Pedi, Ndebele, Sotho, Swati, Tsonga, Venda, Xhosa, Tswana, and Zulu. The population’s access to the internet via mobile phones has increased since 2021 to reach 78.6 percent in 2022.

Why conduct market research in South Africa

 South Africa has a strong position in Africa as it’s a member of G20 that offers chances for business development and is advantaged to have an impact on trade beyond its borders. However, South Africa is still facing some challenges which are that inflation is growing to a 13-year high which consequently increased poverty to levels the country has never experienced before.

Representative market data

If you are looking to grow your business in South Africa, we can help you make the most out of your research project. We can provide you with the necessary tools to leverage your ideas and maximize your potential via our market research methods. Furthermore, at Sagaci Research, we can provide you access to our on-the-ground panel to answer your questions and gain valuable insight about your target market! Here are some of the ways we can help you fulfill your potential in South Africa. 

Market research methods in South Africa

Online Panel

Access your target market and gain the information you need in a very short time frame thanks to our mobile-based representatives. Click here for more information


Track your brand’s performance and turn valuable insights into results. We provide reports on a monthly, quarterly, or bi-annual basis; choose the best option for your business and start to monitor your brand health. Find out about your options here.


Gain access to a unique in depth report about the consumption habits of your target consumers. Choose from a list of over 140 items within your country of interest and download your report today! Gain access here. 


Get key information about which retail channels are most effective for your products. Get access to direct measurements in a tailor-made fashion for your needs. Contact us here

More about syndicated research in South Africa

  • Preferred social media and communication apps across Africa: what makes Telegram a success in Ethiopia?

    Our 2022 SagaBrand surveys revealed that Whatsapp is the preferred social media and communication app in 25 out of 27 African countries. Ethiopia and Algeria have unique preferences which we explore more below. Preferred social media apps in Africa Over 6,700 respondents, aged 18 to 25, shared their views about social media and communication platforms.

  • Are African countries proud of Morocco in the World Cup 2022?

    Last Saturday, after the match against Portugal, Morocco became the very first African country to ever reach a World Cup semi-final. The world seems to be surprised, but what do other African countries really feel about Morocco in the World Cup 2022? Are they happy? Or do they wish their team was in the Moroccan

  • Mugg & Bean, the most recommended Foodservice brand in South Africa

    During the month of October, we checked consumers’ opinions about the best foodservice brands in South Africa. Our online survey asked panelists in the rainbow nation to tell us if they would recommend the QSR (Quick Service Restaurants) brands they have ever used in South Africa. The KPI used in this article is the Recommendation

  • Pizza Hut vs Domino’s – Which is Africa’s favourite pizza?

    Pizza Hut vs Domino’s Pizza, an interesting battle to watch as both brands have dominated the global pizza market for many years. They each operate about 18,000 stores worldwide including some on the African continent. In this context of fierce competition, we asked our pan-African online research panel SagaPoll which of the two chains they